Frequently asked questions

Have any

Our friendly team can help answer your questions. Use the form below to request a call back or quote for solar energy at your property.

Get government
Increase the value
of your home
Lower your
power bill
Reduce carbon
  • Is it possible to expand the size of my system in the future?

    This is determined by the size of the inverter and the amount of space available on your roof. You could expand the size of your system if you have enough roof space and more inverter capacity. You might also install a second system on your roof. Please note that at this moment, each state's solar Feed-in Tariffs impose size restrictions on the systems that qualify. Increases in the size of an existing solar power installation may influence your Feed-in Tariff eligibility. For more information, please contact us.

  • Do solar panels work during blackout?

    In the case of a blackout, your solar panel system will shut down if it is connected to the grid. This is to ensure that emergency responders and energy utility workers are not injured as a result of your panels returning power to the grid. However, when used in conjunction with a battery, certain inverters can offer backup power in the event of a blackout.

  • How do I check the performance of my solar system?

    At any time, you can inspect your solar power installation. The majority of inverters come with a built-in display that displays you how much electricity your system is producing in real time. The majority of systems will provide you with historical statistics on how your system has performed over time. If your solar inverter is wi-fi enabled, you can monitor its operation using a mobile web application.

  • How do I find out how much I pay for electricity?

    Examining your utility electricity bill is the simplest approach to determine how much you pay for electricity (and how much electricity you consume every month). You can also call 1300 947 765 for help reading your power statement to figure out exactly what you use, need, and need to search for.

  • How long does an average installation take?

    Without knowing the size of the solar power system, it's difficult to estimate the average installation time. The larger the system, the longer it takes to install. Let's look at a 5kW system, which takes about 3-5 hours from start to finish.

  • How long is the wait between booking and installation?

    This varies from state to state because it depends on how long it takes to get approval. With a meter approval and installation timeline of 1-2 weeks, South Australia now enjoys the quickest approval and installation timeframe. Western Australia is the slowest, taking 4-8 weeks to complete.

  • How much roof space is required?

    The size of the system determines how much roof space is required. A 1.5kW system, for example, necessitates 12m2 of roof area. This is a portion of the roof that should be un-shaded and facing north. The system is modular, allowing it to be configured to fit the roof perfectly.

  • What are the financial benefits of solar energy?

    Installing a solar energy system on your property allows you to save money on your electricity costs while also protecting yourself from future increases in electricity rates. The amount you can save is determined on your area's utility prices and solar policies, but adopting solar is a wise investment no matter where you reside.

  • What is net metering?

    The technique by which utilities credit solar energy system owners for the electricity generated by their panels is known as net metering. You only pay for the electricity you use after your solar panels have produced it with net metering. Policy on net metering varies by state — from Sydney to Perth to Melbourne – so do your research ahead of time.

  • What kind of maintenance is required to keep the Solar PV System in good working order?

    Solar PV systems are low-maintenance and simple to maintain. Regular cleaning of the Solar Arrays is necessary to guarantee that the system operates at maximum efficiency, as well as periodic examinations to verify that the Solar Array is not shaded by any impediment. Except for the Solar Arrays, all of the system's components must be maintained in the shade. Small steps like these will help your Solar PV System get a better and healthier life.

  • Is the efficiency of a Solar PV System affected by the outside temperature?

    Contrary to popular opinion, raising the ambient temperature around a solar PV system reduces the system's efficiency. It's worth noting that, while PV systems use the sun's energy, they only use the sun's light energy, not the sun's heat. However, as the temperature rises, the system's output voltage drops, lowering its efficiency.

  • What impact does shade have on a solar PV system's performance?

    Shading has a substantial impact on a Solar PV system's performance. Because a Solar Panel is made up of a large number of Solar Cells, shading a small portion of it can have a knock-on effect, causing the energy produced by the rest of the Solar Panel to be consumed by the shaded portion. As a result, the system must be installed in an area without any shadow.

  • On a cloudy day, what happens to electricity production?

    Direct sunlight is not required for a Solar PV System to function, though it does provide the highest efficiency. Even when the weather is overcast, the system continues to operate, but efficiency is diminished. On a cloudy day, efficiency drops to 70%.

Still have questions?

Speak to an expert! Request a call back to discuss your needs.

Let us analyse your electricity bills to find the best solar panels and system for your household or business.Call 1300 947 765 or use the button below to request a call back from one of our friendly consultants for an obligation-free chat.

Brands We Install

We choose the most reliable solar brands for you

Ready to make the smart choice for your home?

Request a free solar consultation today!

Talk to our solar expert